Privacy Policy
Last updated: April 2026
Aussie Painters SA ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit our website or request a quote, how we use it, and the choices you have. We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
What we collect
- Information you give us when you submit our quote form: name, suburb, mobile number, email address, and basic details about the project (service type, size).
- Technical information automatically collected by our hosting and analytics tools: IP address, browser type, device, the pages you view, and the time you spend on them.
- Cookies set by us and our trusted third parties (Google Ads, Meta Pixel) to measure marketing performance.
How we use your information
- To respond to your enquiry and arrange a free site visit.
- To provide a written quote and follow up about your project.
- To improve our website and the relevance of our marketing.
- To meet our legal and tax obligations.
Who we share it with
We do not sell your personal information. We share it only with:
- Trusted service providers that help us operate (email delivery, hosting, analytics) — Resend, Replit, Google, Meta. These providers process data on our behalf under their own privacy policies.
- Government bodies if we are required to by law.
Marketing & advertising
We use Google Ads and Meta (Facebook) advertising to reach Adelaide homeowners who may be interested in our services. These platforms use cookies and similar technologies to measure ad performance and show relevant ads. You can opt out of personalised Google ads at adssettings.google.com and Meta ads inside your Facebook account settings.
How we protect your information
Your information is stored on secure servers and transmitted over encrypted (HTTPS) connections. Access is limited to people who need it to do their job.
How long we keep it
We keep enquiry information for as long as necessary to provide our services and to meet our legal obligations (typically up to 7 years for tax purposes), then we delete or anonymise it.
Your rights
You can ask us to access, correct or delete the personal information we hold about you. Email us at hello@aussiepaintersa.com.au and we will respond within 30 days.
Contact
Aussie Painters SA
Adelaide, South Australia
hello@aussiepaintersa.com.au